{"id":140,"date":"2016-09-20T05:25:10","date_gmt":"2016-09-20T05:25:10","guid":{"rendered":"http:\/\/animefestival.asia\/afasg16\/?page_id=140"},"modified":"2016-09-22T04:00:32","modified_gmt":"2016-09-22T04:00:32","slug":"tickets-faq","status":"publish","type":"page","link":"https:\/\/animefestival.asia\/afasg16\/tickets-faq\/","title":{"rendered":"TICKETS FAQ"},"content":{"rendered":"

[et_pb_section admin_label=”header” transparent_background=”on” background_color=”rgba(0,0,0,0.75)” allow_player_pause=”off” inner_shadow=”off” parallax=”on” parallax_method=”on” padding_mobile=”off” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off” module_class=”index_header”][et_pb_row admin_label=”row” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” use_custom_gutter=”off” padding_mobile=”off” allow_player_pause=”off” parallax=”on” parallax_method=”off” make_equal=”off” parallax_1=”off” parallax_method_1=”off” column_padding_mobile=”on” module_id=”index_header” custom_css_main_element=”background-repeat: none;”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”dark” text_orientation=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

TICKETS<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=”Section” fullwidth=”off” specialty=”off” transparent_background=”off” background_color=”#000000″ allow_player_pause=”off” inner_shadow=”off” parallax=”off” parallax_method=”off” custom_padding=”||0px|” padding_mobile=”on” make_fullwidth=”off” use_custom_width=”off” width_unit=”on” make_equal=”off” use_custom_gutter=”off”][et_pb_row admin_label=”Row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” background_layout=”dark” text_orientation=”center” use_border_color=”off” border_color=”#ffffff” border_style=”solid” module_class=”tix_holder” custom_margin=”||10px|”]<\/p>\n

TICKET TIERS<\/a> | <\/span>FAQ<\/h1>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section admin_label=”Section” fullwidth=”off” specialty=”off”][et_pb_row admin_label=”Row”][et_pb_column type=”4_4″][et_pb_text admin_label=”GENERAL QUESTIONS” background_layout=”light” text_orientation=”left” use_border_color=”off” border_color=”#ffffff” border_style=”solid”]<\/p>\n

GENERAL QUESTIONS<\/h2>\n

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[et_pb_accordion_item title=”When will I Love Anisong tickets go on sale?”]<\/p>\n

Early Bird 3-Day VIP Package will go on sale on 24 Sep 2016, Sat at 10am, across all online, call centre and physical outlets and end on 7 Oct at 11.59pm or once sold out. <\/p>\n

Normal 3-Day VIP Package, 1-Day VIP Ticket, 3-Day General Admission Package, 1-Day General Admission Ticket will go on sale on 8 Oct 2016 at 10am, across all online, call centre and physical outlets.<\/p>\n

Please note each transaction is limited to a maximum of nine Packages\/Tickets.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What are the ticketing charges for the tickets?”]<\/p>\n

APACTix charges a standard booking fee to facilitate the processing of your ticket\/item order and to cover any administrative costs associated with each ticket sale.
\n\u2022\t$7.50 booking fee per 3-Day Package
\n\u2022\t$4 booking fee per 1-Day Ticket<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”How will seats be assigned for VIP Packages and tickets?”]<\/p>\n

All seats are system generated Best Available, you will not be able to select your own seats. Seats will be automatically assigned to you and made known after successful payment. The allocated row and seat will be reflected within the tickets and\/or Ticket Purchase Confirmation E-mail sent to your registered e-mail address.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”What sort of ticketing plan is being used for \u201cI Love Anisong\u201d concerts?”]<\/p>\n

The “I Love Anisong” concerts are based on reserved seating for VIP tier and free standing for General Admission tier.<\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Can I get a refund or exchange my tickets?”]<\/p>\n

Please note that no refunds will be entertained under any circumstances. Once the transaction has been paid for and your e-tickets are e-mailed to you, no refunds, no cancellations or exchanges will be entertained. Please ensure that the number of tickets you wish to purchase is correct before finalizing the transaction. <\/p>\n

Tickets are not transferable and may not be resold, nor redistributed or used for any commercial or marketing event, activity, promotion or purpose, without the prior written consent of SOZO and the ticketing agent. All rights reserved to cancel any Tickets that have been transferred or resold or redistributed or otherwise used without the prior written consent of SOZO, and to deny any such Ticket Holder entry.<\/p>\n

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PRE-EVENT QUESTIONS<\/h2>\n

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[et_pb_accordion_item title=”How can I buy \u201cI Love Anisong\u201d concert tickets before the event?”]<\/p>\n