• C3 AFA Singapore will not be responsible for any lost, stolen or damaged property.
• C3 AFA Singapore will not be responsible for any injury or death resulting from the event.
• No outside food and drinks are allowed within the Exhibition, Main Stage and Concert areas. Plain water in water tumblers is allowed.
• No smoking is allowed at all times.
• Running and shoving is prohibited at all times.
• By entering the event area, attendees hereby give consent to having your likeness taken in video or photo and/or published by attending media.
• There is no guarantee that guests will receive fan gifts. Please respect staff’s instructions.
• No photography or video/audio recording is allowed in the Main Stage and Concert area or any designated area.
• Organisers reserve all rights to remove persons violating the any rules from the event without any form of refund.

• Admission into the Event halls are only by wristbands.
• Children under the height of 90cm can enter the Exhibition and Main Stage area, (not inclusive of the concert area) free if accompanied by 1 paying adult.
• Entry into the Exhibition and Main Stage area uses wristbands.
• Entry into the concert uses wristbands. These wristbands can only be redeemed at the event by showing an e-ticket (by print-out or on mobile phone) or a physical ticket, at a designated counter.

• Bag checks will be conducted when entering the Exhibition, Main Stage and Concert areas. There will be counters at the entrances of these areas for checks to be conducted. For faster clearance, have your bags opened and ready to be checked before it is your turn.
• Any bag larger than a shoe bag (dimensions of 35 cm x 20 cm by 20cm) will have to be opened up and checked visually.
• If attendees do not have anything larger than a shoe bag, they may go through the express lane. Visual inspections of the contents will still be made for any bag carried in the express lane.
• The event staff reserves the right to have you moved to the bag queue for checks at their discretion.

• Important: Entry into the concert uses wristbands. These wristbands can only be redeemed at the event by showing an e-ticket (by print-out or on mobile phone) or a physical ticket, at a designated counter.
• VIP concert tickets are based on reserved seating. GA concert tickets and packages are based on free-standing and guests are admitted on a first come first served basis.
• Entry to the concert for those under the age of 12 is not allowed, unless accompanied by an adult. Both will require a ticket to enter the concert. Adults and children 12 years old and above will each require a ticket for admission into the concert.
• VIP attendees are asked to remain at their designated seats at all times during the concert. Standing in the aisle in the concert is not allowed. Continued failure to adhere to this rule will result in removal from the event without refund.

I Love Anisong
Refund and Exchange Policy

• The Organiser/Venue Owner reserves the right, without refund or compensation, to refuse admission/evict any person(s) whose conduct is disorderly or inappropriate or who poses a threat to security, or to the enjoyment of the Event by others.
• Ticket holders assume all risk of injury and all responsibility for property loss, destruction or theft and release the promoters, performers, sponsors, ticket outlets, venues and their employees from any liability thereafter.
• The resale of ticket(s) at the same or any price in excess of the initial purchase price is prohibited.
• There is no refund, exchange, upgrade or cancellation once ticket(s) are sold.
• The organisers reserve the right to amend the line-up at time without prior notice.
• Please note that you will need to redeem a wristband before you can enter the concert area.
• The exhibition + stage ticket and concert ticket comes in the form of wristband, all wristbands are to worn before entry into the exhibition area, stage area or concert area. Entry will be refused if wristbands are not worn before entry. Entry will also be refused if wristbands are worn loosely and can be slipped off easily. Replacements will NOT be given in these cases.
• Once the wristbands have been clipped together, the clip and wristband cannot be removed unless the band is cut. Please only clip it onto your wrist before you use it on the day of the event. Replacements or refunds for clipped and intentionally damaged wristbands before or during the event will not be entertained.
• All prices stated are in Singapore dollars.
• All times stated are in Singapore time (GMT+8).

• There are no restrictions on the genre of costumes that can be present in the event area.
• If the attendee’s costume is military, para-military, or law-enforcement themed, we ask that they remain mindful at all times on how the public may perceive your costume when you are wearing them. Please make an indication or feature on the costume that would indicate that it is a costume and not a real uniform. This also applies to any costumes that are from, but not limited to, anime, games and manga.
• If the attendee’s costume consists of a feature that conceals facial features, they may be asked to remove the feature at any time. This includes, but not limited to, masks, helmets and bandanas.

• If attendees are bringing any replica weapons to the event, we ask that they remain mindful and transport them to and from the event in a covered bag, e.g. rifle bag for replica firearms or cloth sheath for swords. Only take them out once you are in the event area.
• Anything that is able to discharge a projectile should be made safe. This include functional bows and crossbows with tensioned strings. Nerf guns should be unloaded and/or batteries removed.
• Replica edged weapons (e.g. swords, daggers, thrown weapons) made of metal, of any length, are not allowed at the event, even if the cutting edges are blunt.
• All replica firearms are required to have their muzzle tips coloured in orange.
• Spot checks of replica weapons will be made and cleared weapons will be marked with a coloured cable tie specific for each day.

• Attendees have the right to refuse any request for photos.
• Attendees should always ask other attendees for permission or have the acknowledgement of the attendee before taking the photo. This includes any AFA guests that may be in the event area.

• Our event staff can be identified by their lanyards and reserve the right to instruct and advise attendees in the event area on the guidelines.
• If instructed by the event staff, please comply with their requests.
• The event staff reserves the right to ask or remove any persons from the event without refund should they be in violation of these guidelines.

• While attendees are welcome to hang out around the event area, they are reminded to not obstruct walkways and doors. The event staff reserves the right to ask any attendee to move from the affected area.
• Attendees are reminded to dispose of their trash in the proper receptacles.