APACTix charges a standard booking fee to facilitate the processing of your ticket/item order and to cover any administrative costs associated with each ticket sale.
• $7.50 booking fee per 3-Day Package
• $4 booking fee per 1-Day Ticket

All seats are system generated Best Available, you will not be able to select your own seats. Seats will be automatically assigned to you and made known after successful payment. The allocated row and seat will be reflected within the tickets and/or Ticket Purchase Confirmation E-mail sent to your registered e-mail address.

The “I Love Anisong” concerts are based on reserved seating for VIP tier and free standing for General Admission tier.

Please note that no refunds will be entertained under any circumstances. Once the transaction has been paid for and your e-tickets are e-mailed to you, no refunds, no cancellations or exchanges will be entertained. Please ensure that the number of tickets you wish to purchase is correct before finalizing the transaction.

Tickets are not transferable and may not be resold, nor redistributed or used for any commercial or marketing event, activity, promotion or purpose, without the prior written consent of SOZO and the ticketing agent. All rights reserved to cancel any Tickets that have been transferred or resold or redistributed or otherwise used without the prior written consent of SOZO, and to deny any such Ticket Holder entry.

We accept several methods of payment to accommodate your needs. We accept American Express, VISA, MasterCard and JCB via online and phone. In addition to the aforementioned credit cards, we accept cash and NETS at our box office and outlets.

Tickets are also available through our ticketing hotline +65 3158 8588, box office and outlets.

You may either purchase through online at www.apactix.com/events/detail/afasg16 or call our hotline at +65 3158 8588 or e-mail [email protected] for assistance.

As we are using e-tickets for the event, there is no collection or delivery of tickets. No printing services or e-ticket retrieval services will be available at the event.

Kindly contact us at +65 3158 8588 or e-mail [email protected] for assistance.

Each transaction is only valid for 8 minutes and your seats or tickets will only be held during this period of time. After which, the system will release the seats back into the system and make it available to the next buyer. Please complete your entire transaction during this period of time.

You would need to register an account on the AFA APACTix page with us prior to any purchase. Your account details will allow us to disseminate any event information to you in a timely manner. Please note that this account would be different from APACTix’s other ticketing pages, and accounts from other APACTix ticketing pages cannot be used to buy tickets from the AFA APACTix ticketing page.

This information will be updated as the event draws closer.

There will be no ticket collection points at the venue as we are using e-tickets for this event. You can print out the e-tickets before making your way to Singapore. You may also present the e-ticket on your mobile device, such as a phone or tablet.

At the event, you will need to present the e-ticket in order to redeem a wristband for entry into the event.

The collection point will be located outside Hall 404, Level 4 of Suntec City Convention. Times and dates will be confirmed at a later date

You will need to present your e-ticket at the collection area, either via print-out or on a mobile device. If you have purchased more than one ticket in a single transaction, all the wristbands have to be redeemed at the same time.

All collections must be made by the account holder. In the event that the account holder cannot make the collection, the person collecting on behalf of the account holder must be present a photocopy of their photo ID and a letter of authorization.

No printing services or e-ticket retrieval services will be available at the event.

This information will be updated as the event draws closer.

For “I Love Anisong” concert tickets, we accept American Express, VISA, MasterCard, JCB, cash and NETS. For Exhibition tickets, payment is strictly via cash only.

The concerts will be held at Hall 406, Level 4 of Suntec City Convention CentreThe Concert will be held in JIE Expo Hall C3.

Doors will open at 6pm and the concert will start at 7pm, for all three days.

All recording devices, inclusive of sound and visuals, are strictly prohibited. We reserve the right to remove those caught doing so from the hall without refund.

As a general rule, you may stand at where your seat is. However, leaving your seat to stand at another location, e.g. an empty seat, the aisle, etc, is not allowed at any time during the concert. Persons who are found leaving their seats and standing at another location will be asked to return to their seats.

Repeat offenders will be removed from the concert.