TICKETING

Ticketmaster charges a $2 standard booking fee per ticket to facilitate the processing of your ticket/item order and to cover any administrative costs associated with each ticket sale.

ALL prices stated in the above chart are subjected to Ticketmaster booking fees.

Please note that no refunds will be entertained under any circumstances. Once the transaction is completed successfully, no refunds, cancellations or exchanges will be entertained. Please ensure that the number of tickets you wish to purchase is correct before making payment.

Tickets are not transferable and may not be resold, nor redistributed or used for any commercial or marketing event, activity, promotion or purpose without the prior written consent of SOZO and the ticketing agent. All rights reserved to cancel any Tickets that have been transferred, resold or redistributed or otherwise used without the prior written consent of SOZO, and to deny any such Ticket Holder entry.

The e-tickets can be retrieved in your Ticketmaster account after the purchase has been completed successfully. Please note that you still need to redeem a wristband for actual admission into the venue grounds.

We accept several methods of payment to accommodate your needs. We accept VISA, MasterCard and JCB via online and phone,  cash and NETS at all our outlets.

Tickets are also available through our ticketing hotline +65 3158 8588 and all our physical outlets.

You may either purchase through online at https://ticketmaster.sg/activity/detail/23_afacsf2023 or call our hotline at +65 3158 8588.

The following delivery options are available:

• Print-At-Home (PAH) or e-tickets are free of charge. Immediate delivery of your tickets to your Ticketmaster account for you to print at home. Fast, easy and free!

Please note that you will need to redeem wristbands with your tickets to enter the event.

Kindly contact Ticketmaster at +65 3158 8588 or e-mail [email protected] for assistance.

Each transaction is limited to a maximum of 8 minutes, during which your tickets will be held for you to complete the transaction. After which, the system will release the tickets back into the system and make them available for the next buyer. Please complete your entire transaction, including payment, during this period of time.

You must be logged into your account to make a purchase. You will have to register an account on the Ticketmaster website in order to make a purchase. Please create an account before you make your purchase. Your account details will allow us to disseminate any event information to you in a timely manner.

Ticket sales for each day will continue online until 1 hour before the closing of the event (subject to availability). 

You may select Print-At-Home (PAH) as the delivery option. This is the fastest and most convenient way to receive your tickets. It is an electronic ticket sent to you via email as a PDF attachment. Each ticket contains a unique barcode that can only be scanned at the venue once. Please ensure you print all pages of each attachment if you buy more than one ticket at a time.

The collection point will be located in Singapore Expo Hall 3. Counters are open on Saturday, 22 July and Sunday, 23 July from 8:30AM onwards.

On-site ticket sales are also available at the same location and timing.

You will need to present your ticket(s) at the collection area, in either a digital or physical printout. If you have purchased more than one ticket or ticket package in a single transaction, you must present all tickets and redeem all wristbands at the same time.

All collections must be made by the account holder who bought the tickets. Ticket collection will be released upon the presence of a valid Ticket Purchase Confirmation e-mail, and the proxy may be subject to a verification check based on the purchaser’s registered Ticketmaster account data. Please take full responsibility of your Ticket Purchase Confirmation e-mail.

Please note the minimum size for the printout of Print-at-Home (PAH) ticket is A4 in black and white. No printing services or PAH ticket retrieval services will be available at the venue.

On-site sales* are available at the physical ticketing counter and online via Ticketmaster. You can purchase tickets on-site as long as they have not been sold out. ALL tickets sold during event days are also subjected to Ticketmaster booking fees.

*Referring to tickets bought on 22 July & 23 July 2023.

Organiser reserves the right to prohibit the use of all recording devices, inclusive of sound and visuals, within the designated area. Offenders will be warned, repeat offenders will be removed from the designated area.