IMPORTANT! PLEASE READ BEFORE BUYING TICKET(S) OR ATTENDING EVENT!

  • Note that all prices mentioned in the FAQ and the C3AFA Singapore 2019 website are in Singapore dollar currency.
  • All overseas visitors may purchase concert their tickets through the ticketing agent’s website.
  • Concert tickets purchased online can be received as an E-Voucher to your registered e-mail, or physical tickets that can be picked up from selected outlets or delivery to Singapore addresses only.
  • Show or print the e-voucher or physical ticket to redeem the wristband as entry access.
  • After redemption, please keep the wristband in your possession.
  • There will be no exchange from Organizer if the wristband is lost or damaged.
  • Please be careful when you tie the wristband, because the wristband will be locked in your first try. The tied wristband CANNOT be untied unless cut.
  • All wristbands are to worn before entry into the exhibition area, stage area or concert area. Entry will be refused if wristbands are not worn before entry. Entry will also be refused if wristbands are worn loosely and can be slipped off easily.
  • • For any queries pertaining to the purchase of I Love Anisong concert tickets, please call the APACTix Hotline at +65 3158 8588 or write in to [email protected] for assistance. Should you still encounter issues, please contact the organizer at [email protected]

TICKET TYPE ACCESS

EXHIBITION
+ STAGE
+ CONCERT VIP

ALL AREA ACCESS:

29
NOV
30
NOV
1
DEC
Event opening hours:
10:00AM – 08:00PM


EXHIBITION

Exhibition Hall
Akiba Town
AKIBA STAGE
Star Cosplayers
Creators Hub

DAY STAGE

Featured Anime Showcases
Special Showcases
Special Talkshows
Special Guests
Special Screenings
I ♥ Anisong Artiste Appearances

CONCERT: VIP

VIP PREMIUM access!!!
I ♥ Anisong Artiste LIVE Concert Performance
ONE x autograph chance
(for one I ♥ Anisong artiste performing on date(s) purchased.)
ONE x lightstick
(per date purchased.)

EXHIBITION
+ STAGE
+ CONCERT GA

ALL AREA ACCESS:

29
NOV
30
NOV
1
DEC
Event opening hours:
10:00AM – 08:00PM


EXHIBITION

Exhibition Hall
Akiba Town
AKIBA STAGE
Star Cosplayers
Creators Hub

DAY STAGE

Featured Anime Showcases
Special Showcases
Special Talkshows
Special Guests
Special Screenings
I ♥ Anisong Artiste Appearances

CONCERT: General Admission

General admission access
I ♥ Anisong Artiste LIVE Concert Performance

EXHIBITION
+ STAGE

PARTIAL AREA ACCESS:

29
NOV
30
NOV
1
DEC
Event opening hours:
10:00AM – 08:00PM


EXHIBITION

Exhibition Hall
Akiba Town
AKIBA STAGE
Star Cosplayers
Creators Hub

DAY STAGE

Featured Anime Showcases
Special Showcases
Special Talkshows
Special Guests
Special Screenings
I ♥ Anisong Artiste Appearances

EXHIBITION ONLY

LIMITED AREA ACCESS:

29
NOV
30
NOV
1
DEC
Event opening hours:
10:00AM – 08:00PM


EXHIBITION

Exhibition Hall
Akiba Town
AKIBA STAGE
Star Cosplayers
Creators Hub

TICKET PRICES

EXHIBITION + STAGE + CONCERT VIP


ALL AREA ACCESS:

29
NOV
30
NOV
1
DEC

EXHIBITION
DAY STAGE
CONCERT: VIP PREMIUM
AFA World Exclusive Members’ Early Bird sales

SALES OVER


INCLUDES:

  • VIP Ticket to I Love Anisong concert for 29 Nov, 30 Nov and 1 Dec 2019
  • One autograph chance per day for 29 Nov, 30 Nov and 1 Dec 2019
  • Exhibition + Stage access for 29 Nov, 30 Nov and 1 Dec 2019
  • 3 x lightsticks
Early Bird

SALES OVER  


INCLUDES:

  • VIP Ticket to I Love Anisong concert for 29 Nov, 30 Nov and 1 Dec 2019
  • One autograph chance per day for 29 Nov, 30 Nov and 1 Dec 2019
  • Exhibition + Stage access for 29 Nov, 30 Nov and 1 Dec 2019
  • 3 x lightsticks
Normal 

Three-day package sales will continue until the end of the concert on 29 Nov.


INCLUDES:

  • VIP Ticket to I Love Anisong concert for 29 Nov, 30 Nov and 1 Dec 2019
  • One autograph chance per day for 29 Nov, 30 Nov and 1 Dec 2019
  • Exhibition + Stage access for 29 Nov, 30 Nov and 1 Dec 2019
  • 3 x lightsticks

3-DAY VIP PACKAGE
SGD 408*

*Price excludes $7.50 booking fee.


3-DAY VIP PACKAGE
SGD 408*

*Price excludes $7.50 booking fee.


3-DAY VIP PACKAGE
SGD 448*

*Price excludes $7.50 booking fee.

EXHIBITION + STAGE + CONCERT VIP


ALL AREA ACCESS:

1
DAY

EXHIBITION
DAY STAGE
CONCERT: VIP PREMIUM
1 DAY VIP TICKET

Sales will continue until the end of the concert.


INCLUDES:

  • VIP Ticket to I Love Anisong concert for 29 Nov, 30 Nov OR 1 Dec 2019
  • One autograph chance per day for 29 Nov, 30 Nov OR 1 Dec 2019 (based on the day of the ticket purchased)
  • Exhibition + Stage access for 29 Nov, 30 Nov OR 1 Dec 2019 (based on the day of the ticket purchased)
  • 1 x lightstick

1-DAY VIP TICKET
SGD 168*

*Price excludes $4 booking fee.

EXHIBITION + STAGE + CONCERT GA


ALL AREA ACCESS:

29
NOV
30
NOV
1
DEC

EXHIBITION
DAY STAGE
CONCERT: GENERAL ADMISSION
3-DAY GENERAL ADMISSION PACKAGE

Three-day package sales will continue until the end of the concert on 29 Nov.


INCLUDES:

  • GA Ticket to I Love Anisong concert for 29 Nov, 30 Nov and 1 Dec 2019
  • Exhibition + Stage access for 29 Nov, 30 Nov and 1 Dec 2019

3-DAY GA PACKAGE
SGD 278*

*Price excludes $7.50 booking fee.

EXHIBITION + STAGE + CONCERT GA


ALL AREA ACCESS:

1
DAY

EXHIBITION
DAY STAGE
CONCERT: GENERAL ADMISSION
1-DAY GENERAL ADMISSION TICKET

Sales will continue until the end of the concert.


INCLUDES:

  • GA Ticket to I Love Anisong concert for 29 Nov, 30 Nov OR 1 Dec 2019
  • Exhibition + Stage access for 29 Nov, 30 Nov OR 1 Dec 2019 (based on the day of the ticket purchased)

1-DAY GA TICKET
SGD 98*

*Price excludes $4 booking fee.

EXHIBITION + STAGE


PARTIAL AREA ACCESS:

29
NOV
30
NOV
1
DEC

EXHIBITION
DAY STAGE
1-DAY E+S TICKET

  • Available via onsite sales during event
  • Ticket to access AFA Main Stage for one day of the event!
  • Includes access to exhibition area on Nov 29, Nov 30 or Dec 1, depending on the day purchased
  • Physical pre-sales to be confirmed

1-DAY E+S TICKET
SGD 25

EXHIBITION ONLY


LIMITED AREA ACCESS:

29
NOV
30
NOV
1
DEC

EXHIBITION
1-DAY EXHIBITION TICKET

  • Available only via onsite sales during event
  • Ticket to access AFA Exhibition for one day of the event!

1-DAY EXHIBITION-ONLY TICKET
SGD 15

COUNTER HOURS

Outside Hall 404


28
NOV
29
NOV
30
NOV
1
DEC

Sales and redemption for I Love Anisong Concert tickets/wristbands

– Nov 28, Thu – 12pm to 8pm

– Nov 29, Fri – 8.30am to 8pm

– Nov 30, Sat – 8.30am to 8pm

– Dec 1, Sun – 8.30am to 8pm

  • You will be able to purchase and redeem your tickets in advance for subsequent days.
  • Cash, credit card and NETS options are available for payment.
  • For more details on how to redeem your concert wristbands or venue collection tickets, please check out the FAQ here.

Level 3 Concourse


28
NOV
29
NOV
30
NOV
1
DEC

Sales and redemption for exhibition-only and exhibition+stage tickets/wristbands

– Nov 28, Thu – 12pm to 8pm

– Nov 29, Fri – 8.30am to 8pm

– Nov 30, Sat – 8.30am to 8pm

– Dec 1, Sun – 8.30am to 8pm

  • You will be able to purchase and redeem your tickets in advance for subsequent days.
  • Cash is preferred but credit card and NETS options are available for payment and limited to one counter. For fastest service, please use cash.
  • For more details on how to redeem E+S wristbands, please check out the FAQ here. For all purposes E+S and concert redemption methods and requirements are the same.

Available Tickets for Each Day

Nov 28 2019, Thursday
1-day Nov 29 Exhibition-only
1-day Nov 30 Exhibition-only
1-day Dec 1 Exhibition-only

1-day Nov 29 Exhibition+Stage
1-day Nov 30 Exhibition+Stage
1-day Dec 1 Exhibition+Stage

3-day I Love Anisong VIP
1-day Nov 29 I Love Anisong VIP
1-day Nov 30 I Love Anisong VIP
1-day Dec 1 I Love Anisong VIP

3-day I Love Anisong GA
1-day Nov 29 I Love Anisong GA
1-day Nov 30 I Love Anisong GA
1-day Dec 1 I Love Anisong GA

Nov 29 2019, Friday
1-day Nov 29 Exhibition-only
1-day Nov 30 Exhibition-only
1-day Dec 1 Exhibition-only

1-day Nov 29 Exhibition+Stage
1-day Nov 30 Exhibition+Stage
1-day Dec 1 Exhibition+Stage

3-day I Love Anisong VIP
1-day Nov 29 I Love Anisong VIP
1-day Nov 30 I Love Anisong VIP
1-day Dec 1 I Love Anisong VIP

3-day I Love Anisong GA
1-day Nov 29 I Love Anisong GA
1-day Nov 30 I Love Anisong GA
1-day Dec 1 I Love Anisong GA

Nov 30 2019, Sat
1-day Nov 30 Exhibition-only
1-day Dec 1 Exhibition-only

1-day Nov 30 Exhibition+Stage
1-day Dec 1 Exhibition+Stage

1-day Nov 30 I Love Anisong VIP
1-day Dec 1 I Love Anisong VIP

1-day Nov 30 I Love Anisong GA
1-day Dec 1 I Love Anisong GA

Dec 1 2019, Sunday
1-day Dec 1 Exhibition-only

1-day Dec 1 Exhibition+Stage

1-day Dec 1 I Love Anisong VIP

1-day Dec 1 I Love Anisong GA

FAQ

More information coming soon!

  • IMPORTANT

    Entry into the concert uses wristbands. These wristbands can only be redeemed at the event by showing an e-ticket (by print-out or on mobile phone) or a physical ticket, at a designated counter.

  • For any queries pertaining to the purchase of I Love Anisong tickets, please call the APACTix Hotline at +65 3158 8588 or write in to [email protected] for assistance. Should you still encounter issues, please contact the organizer at [email protected].

General Questions

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What are my ticket options for the event?
You can choose to have e-tickets sent to your e-mail or physical tickets that you can collect at the venue or have them delivered to you (delivery for Singapore addresses only). You will get one e-ticket or physical ticket for each day. Buying a three-day package will give you three e-tickets or physical tickets. Please note that at the event, you still need to redeem a wristband for actual admission into the venue grounds.
When will I Love Anisong tickets go on sale?

More information will be announced soon.

What are the ticketing charges for the tickets?
APACTix charges a standard booking fee to facilitate the processing of your ticket/item order and to cover any administrative costs associated with each ticket sale.
• $7.50 booking fee per 3-Day Package
• $4 booking fee per 1-Day Ticket
How will seats be assigned for VIP Packages and tickets?
All seats are system allocated Best Available, you will not be able to select your own seats. Seats will be automatically assigned to you and made known after successful payment. The allocated row and seat will be reflected on the tickets and/or the Ticket Purchase Confirmation E-mail that will be sent to your registered e-mail address.
What sort of ticketing plan is being used for I Love Anisong concerts?
The “I Love Anisong” concerts are based on reserved seating for VIP tier and free standing for General Admission tier.
Can I get a refund or exchange my tickets?
Please note that no refunds will be entertained under any circumstances. Once the transaction is completed successfully, no refunds, cancellations or exchanges will be entertained. Please ensure that the number of tickets you wish to purchase is correct before making payment.

Tickets are not transferable and may not be resold, nor redistributed or used for any commercial or marketing event, activity, promotion or purpose, without the prior written consent of SOZO and the ticketing agent. All rights reserved to cancel any Tickets that have been transferred, resold or redistributed or otherwise used without the prior written consent of SOZO, and to deny any such Ticket Holder entry.

How long is the concert?
The concert will last approximately three hours.
May I know the performance order of a certain artiste?
We are unable to reveal the performance order of the concert.
Are there any photo opportunities with the artistes?
There are no photo opportunities with the artistes.
Can I pass gifts to the artiste?
You can try passing the gift to the artiste during their meet and greet session. However, whether they choose to accept is up to them.
I would like to send a flower stand display, how can I do so?

You can send the flower stands to Hall 406 on Friday onwards. Please note that AFA will not sign for the stands and the sender must send a representative to receive it, if the delivery requires it. AFA reserves the right to reject any stands larger than 200cm (height) by 60cm (width) by 60cm (depth) and reject or remove stands if they interfere with the running of the event. Clearing of the stands is on the onus of the sender and must be removed on the day of their performance, e.g. if the artiste is performing on Friday, the stand must be removed by the end of the concert on the Friday.

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Pre-event Questions

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How can I buy I Love Anisong concert tickets before the event?

ONLINE
Visit the link to purchase tickets online.

  • Please do not hog seats or open multiple browsers to add seats to your cart. You only have 8-minutes time out period to complete a transaction. By opening multiple windows, you might lose your initial seats to other buyers.
  • Please note that your allocated seats will only be made known after payment has been processed and confirmed.
    You will not be able to remove individual seats from your cart. The entire cart has to be emptied. You may not get the same seats back when adding new seats to your cart.
  • You must be logged into your account to make a purchase. You will have to register an account on the AFA ticketing website powered by APACTix in order to make a purchase. Please create an account before you make your purchase. This account is separate from other APACTix website accounts and cannot be used to purchase tickets for other APACTix ticketed events and vice versa.
  • If you have an account used for purchasing AFASG tickets in 2016 on the AFA ticketing website powered by APACTix, you may use back the same account and do not need to create another account.
  • Please note that the APACTix payment system will require the use of a one-time authentication password in order for the check-out to go through. Please check with your bank that your account has one time password authentication enabled for all online transactions.

HOTLINE
Call +65 3158 8588

Operation Hours:
Monday to Saturday (10am – 8pm)
Sundays and Public Holidays (12pm – 8pm)

PHYSICAL OUTLETS

  • SINGAPORE INDOOR STADIUM BOX OFFICE
    Singapore Indoor Stadium
    2 Stadium Walk
    Singapore 397691Operation Hours:
    Monday to Saturday (10am – 8pm)
    Sunday and Public Holiday (12pm – 8pm)
  • SCOTTS SQUARE
    6 Scotts Road
    Singapore 228209
    Level 1 Atrium, Concierge DeskOperation Hours:
    Monday to Saturday (10am – 8pm)
    Sunday and Public Holiday (12pm – 8pm)
  • ALL SINGPOST OUTLETS
    Find out more on locations and operation hours at SingPostPlease check and ensure that the outlet you wish to purchase tickets from is operating at the time of ticket launch.
    Operating hours and days may vary from outlet to outlet.Upon successful purchase at outlets, you will receive a print-out of the Print-at-Home Ticket(s).
How can I pay for my tickets to I Love Anisong?
We accept several methods of payment to accommodate your needs. We accept American Express, VISA, MasterCard and JCB via all channels. In addition to the aforementioned debit/credit cards, we accept cash and NETS at all our outlets.
Is there any other way to purchase tickets other than through the website or via other payment methods like cash?
Tickets are also available through our ticketing hotline +65 3158 8588 and all our outlets.
I'm a foreigner, how can I purchase the concert tickets?

You may either purchase through online or call our hotline at +65 3158 8588.

How can I collect my I Love Anisong Concert ticket(s) if I purchased them online?
The following delivery options are available:

  • Print-At-Home (PAH) is free of charge. Immediate delivery of your tickets to your email address for you to print at home. Fast, easy and free!
  • Outlet Pickup is $0.50 per order. Tickets can be collected from the Scotts Square outlet prior to event day. Please bring your credit card used for the transaction along with a photo ID that matches the name on your credit card and your booking confirmation email.
  • Venue Collection is $1.50 per order. Tickets can be collected from the counter located outside Hall 404, Level 4 of Suntec Convention and Exhibition Centre on the day of the event. Please bring your credit card used for the transaction along with a photo ID that matches the name on your credit card and your booking confirmation email.
  • Mail is $1.50 per order to Singapore addresses only.
  • Registered Mail is $3 per order to Singapore addresses only.
  • Courier is $15 per order to Singapore addresses only. As tickets will be delivered during office hours, please ensure you provide a day time address where someone is available to sign for the delivery.
What if I have lost my Print-at-Home Ticket(s) or suspect that my e-mail has been compromised?
Kindly contact APACTix at +65 3158 8588 or e-mail to [email protected] for assistance.
What is the period of time in which I must complete the transaction?
Each transaction is limited to a maximum of 8 minutes, during which your seats will be held for you to complete the transaction. After which, the system will release the seats back into the system and make them available for the next buyer. Please complete your entire transaction including payment during this period of time.
Do I have to register an account of APACTix's site to purchase the tickets?
You will need to register for an account on the AFASG site powered by APACTix prior to any purchase. Your account details will allow us to disseminate any event information to you in a timely manner. Please note that this account is different from APACTix’s other ticketing pages, and accounts from other APACTix ticketing pages cannot be used to buy tickets for AFASG and vice-versa. If you already have an account used for purchasing AFASG tickets in 2016, you do not need to create another new account.
Is there any deadline in purchasing I Love Anisong concert ticket(s) before the event?

Online ticket sales will end on one day before the start of the event.

I have booked I Love Anisong concert ticket(s) outside of the country, can I collect my tickets during the event day at the event venue?

You may select Print-At-Home (PAH) as the delivery option. This is the fastest and most convenient way to receive your tickets. It is an electronic ticket that is sent to you via email as a PDF attachment. Each ticket contains a unique barcode that can only be scanned at the venue once. Please ensure you print all pages of each attachment if you buy more than one ticket at a time.

Alternatively, you may opt for Venue Collection. Tickets can be collected from the counter located within Suntec Convention and Exhibition Centre on the day of the event. Please bring your credit card used for the transaction along with a photo ID that matches the name on your credit card and your booking confirmation email.

How do I register for autograph balloting and how do I know when I have won?
You will be required to fill up a ballot application at a later date and results will be announced on our Facebook and website just before the event.
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Event Questions

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How do I enter the event with my tickets?
You will need to redeem a wristband for admission, with your concert ticket (e-ticket or physical ticket). With the wristband, you can enter the concert, main stage and exhibition area. Please note that wristbands are colour-coded by day and tier.
Where will the collection point for my wristbands and light stick at the venue be and what are the opening hours?

The collection point will be located outside within Suntec Convention and Exhibition Centre. Date and time will be announced at a later date.

Do I need to show anything to redeem the wristbands and lightsticks?
You will need to present your ticket(s) at the collection area. If you have purchased more than one ticket or ticket package in a single transaction, you must present all tickets (e-ticket or physical ticket) and redeem all wristbands at the same time.

For e-tickets, 
all collections must be made by the account holder who bought the tickets. In the event that the account holder cannot make the collection, the person collecting on behalf of the account holder must be present a photocopy of account holder’s photo ID and a letter of authorization. Please note the items needed for proxy collection. Please click here to download the form!

Please note the minimum size for the printout of Print-at-Home (PAH) ticket is A4. No printing services or PAH ticket retrieval services will be available at the venue.

Will there be any on-site ticket sales for "I Love Anisong" ticket(s) on the day itself?
You can purchase tickets on-site as long as they have not been sold out before the event.
What payment method can I choose for on-site ticket purchase?
For “I Love Anisong” concert tickets, we accept American Express, VISA, MasterCard, JCB, cash and NETS. For Exhibition and Exhibition+Stage tickets, payment is strictly via cash only.
In which hall(s) will the concert be held?
The concert will be held at Hall 406, Level 4 of Suntec Convention and Exhibition Centre.
What time will the concerts start?
Doors will open at 6pm and the concert will start at 7pm, for all three days.
Am I allowed to take pictures or record videos during the concert?
All recording devices, inclusive of sound and visuals, are strictly prohibited. We reserve the right to remove those caught doing so from the hall without refund.
Can I move from my seat during the concert?
As a general rule, you may stand at where your seat is. However, leaving your seat to stand at another location, e.g. an empty seat, the aisle, etc, is not allowed at any time during the concert. Persons who are found leaving their seats and standing at another location will be asked to return to their seats.

Repeat offenders will be removed from the concert.

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C3AFA SINGAPORE 2019 IS BROUGHT TO YOU AND ORGANISED BY

SUPPORTER